Replace MySeed™ Q&A

Golden Age Canola

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BASF Replace MySeed™ Program - 2019

Questions & Answers

Q: Which canola varieties are covered by the program?
A: All BASF hybrid canola varieties which are purchased and sown in the same season (1st October 2018 until June 30th 2019).

Q: Can I claim for seed purchased in the last or previous seasons?
A: No.

Q: Do I need to register or enroll in the program to be eligible to make a claim?
A. When you, your BASF agent or private consulting agronomist make a seed reservation via the Reserve MySeed on the BASF MySeed website, your subsequent BASF hybrid canola seed purchase which relates to this reservation is automatically enrolled in the BASF Replace MySeed program.
You must nominate the paddock(s) where you intend to plant the BASF hybrid canola seed you purchased. Your agent will record this information as part of the purchase process and share this with BASF.

Q: How do I lodge a claim?
A: Contact your BASF Agent/point of purchase or contact your local BASF Area Sales Manager (ASM) directly. There is also an enquiry form which you can download from the BASF MySeed website, click here and submit your details to BASF.

Q: How long do I have to make a decision to claim?
A: You have a period of 45 days after sowing to decide whether to claim. You then have a period of 1 week to lodge your claim with your Agent and BASF.

Q: What can I claim for?
A: Any event or factor which is beyond your control and is not the result of an agronomic error or poor management practice or that is subject to a compensation claim made upon BASF or another third party (see the terms and conditions above for full details).
Examples of eligible events would include but are not limited to: mice damage, lack of moisture, sandblasting, frost, bird damage, slugs, insect damage, disease, waterlogging.

Q: What is excluded?
A: Claims which relate to errors of an agronomic nature and/or which may be the result of poor management practice.
Examples would include spray drift/foliar herbicide damage, sowing depth issues, soil herbicide residues, poor weed control, poor fertiliser practices, low seeding rates, poor seed storage practices, grazing livestock, vermin (other than mice).

  • Q: How is the eligibility of a claim determined?
  • A: Your BASF ASM or BASF appointed agent will:
  • - Verify your seed purchase – variety, seed quantity, date of purchase and nominated paddocks to be sown with BASF hybrid seed purchased
  • - Inspect your paddock(s) confirming the details of your claim in accordance with the Terms and Conditions (T&Cs) of the program and obtain a signed copy of your claim form
  • - On your claim form you will be asked to declare that you intend to re-sow the paddock(s) to another suitable crop which form part of the claim within three weeks of the claim being approved.
  • Q: What happens if I decide to see if my paddock improves and decide not to lodge a claim at 45 days after sowing (DAS)?
    A: Your claim will be considered null and void and the matter settled.

    Q: What happens if I lodge a claim, it is approved and then I do not go ahead and re-sow within three weeks?
    A: Your claim will be considered null and void and the matter settled.

    Q: When will my replacement seed be delivered?
    A: In time for sowing next season. BASF or your agent will remain in contact with you.

    Q: Will I have to pay a technology or trait fee on replacement seed?
    A: Yes. Technology or applicable trait fees on Roundup Ready ® seed are still payable to Monsanto.

    Q: What if my variety is not available?
    A: BASF will substitute your chosen variety with a similar BASF hybrid canola variety in the event that the variety you purchased is unavailable for any reason.

    Q: Can I receive a cash payment or transfer the seed to another party?
    A: No, replacement seed is not redeemable for cash and is not transferable to another party. In the event that you decide not to take delivery of and sow your seed the following season, BASF will consider the claim to be settled.